Privacy Policy

SC Business School London Ltd

1. Introduction

This Privacy Policy explains how SC BUSINESS SCHOOL LONDON LTD (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website https://scbschool.com, purchase services, register for our educational programs, or interact with us through digital channels.

We comply with all applicable laws, including:

• UK General Data Protection Regulation (UK GDPR)
• EU GDPR (where applicable)
• Data Protection Act 2018

By using our website or submitting your personal information, you consent to the practices described in this Privacy Policy.

If you have questions, please contact: office@scbschool.com

2. Data controller

SC BUSINESS SCHOOL LONDON LTD

Company Number: 16407505

Registered Office: Building 7, Chiswick Park, 566 Chiswick High Road, London, England, W4 5YG

Trading name: SC Business School London

CPD Provider No.: 20853

UK Register of Learning Providers (UKPRN): 10099961

We operate as a registered UK learning provider and CPD-accredited education centre.

3. Nature of business (SIC codes)

• 70229 – Management consultancy activities other than financial management
• 85590 – Other education not elsewhere classified

Our activities include business education, executive training, consulting, mentoring, and development of practical learning programs.

4. Personal data we collect

4.1. Information provided by you

• Full name
• Email address
• Phone number
• Employment/Business information
• Location details (city, country)
• Billing data (via Stripe, PayPal, Revolut)
• Information submitted through forms (course registration, feedback, consultations)
• Communications via email or social media

4.2. Information collected automatically

• IP address
• Browser type and version
• Device information
• Operating system
• Referring website
• Pages visited and actions taken
• Cookie identifiers
• Time and duration of sessions

4.3. Information from participation in programs

• Course history
• Attendance records
• Certification and CPD details
• Communication with support team

4.4. Social media interaction data

• Public profile information
• Engagement behaviour
• Messages via Facebook / Instagram etc.

4.5. Payment information

Processed by:

• Stripe
• PayPal
• Revolut

We do not store complete payment card data.

4.6. Cookies and tracking technologies

Including:

• Google Analytics (GA4)
• Meta / Facebook Pixel
• Technical cookies necessary for website operation

See Section 12 for more details.

5. Legal Basis for Processing

We process your personal data based on:

• Performance of a contract – providing educational services, issuing certificates
• Consent – newsletters, marketing, non-essential cookies
• Legitimate interest – analytics, security, CRM management
• Legal obligation – accounting, regulatory compliance
• Public interest – accreditation and educational reporting (if applicable)

6. How we use your data

6.1. To provide educational and consulting services

• Course registration
• Scheduling and updates
• CPD certification
• Distribution of materials
• Access to online and offline sessions

6.2. Customer support

• Responding to inquiries
• Problem resolution
• Training assistance

6.3. Marketing and communication

• Newsletters
• Course updates
• Personalised recommendations
• Invitations to events

You may unsubscribe at any time.

6.4. Analytics and optimisation

• Improving website performance
• Understanding student needs
• Enhancing quality of educational programs

6.5. Legal and administrative purposes

• Fraud prevention
• Accounting obligations
• Contract enforcement

7. Third-Party Service Providers (Processors)

We securely share data with trusted partners:

All processors follow GDPR/UK GDPR compliance standards.

8. Meta / Facebook Pixel

We use Meta Pixel for:

• measuring performance
• conversion tracking
• personalised advertising
• custom audience creation

Meta may collect:

• IP address
• browser/device info
• actions on our website
• registration events

This processing is based on legitimate interests and/or your consent.

9. International data transfers

Some providers (Stripe, Google, Meta, SendPulse) may store data outside the UK/EEA.

Transfers are protected by:

• Standard Contractual Clauses (SCC)
• UK International Data Transfer Addendum
• Additional safeguards (encryption, access control)

10. Data retention

We retain personal data no longer than necessary:

After the retention period, data is securely deleted or anonymised.

11. Your rights under UK GDPR

You may request:

• access to your data
• correction of incorrect information
• deletion of your data
• restriction of processing
• data portability
• withdrawal of consent
• objection to marketing
• complaint to the UK ICO

ICO website: https://ico.org.uk

To exercise your rights, email: office@scbschool.com

12. Cookies and tracking technologies

Our website uses:

• Essential cookies: Provide core functionality.
• Functional cookies: Enhance user experience.
• Analytics cookies: Google Analytics / GA4 — used to analyse traffic and behaviour.
• Marketing cookies: Meta Pixel — for personalised advertising and audience measurement.

You can control cookies via your browser or cookie banner.

13. External links

Our website may contain links to external sites.

We are not responsible for their privacy practices.

Please review their policies separately.

14. Data security

We implement strict organisational and technical measures:

• SSL encryption
• Secure cloud storage
• Limited access rights
• Encrypted backups
• CRM access control
• Regular audits

Despite strong precautions, no system is fully immune to risks.

15. Account & data deletion

You may request:

• account removal
• deletion of CRM records
• opt-out from marketing
• revocation of consent

Send your request to: office@scbschool.com

Some financial records cannot be deleted due to legal requirements.

16. Children’s privacy

Our services are not intended for individuals under 16 years old.

We do not knowingly collect children’s data.

If you believe we processed such data, contact us for removal.

17. Changes to this privacy policy

We may update this Privacy Policy from time to time.

The updated version will be published on this page.

18. Contact Information

For privacy-related questions, please contact:

📧 office@scbschool.com

📍 Building 7, Chiswick Park, 566 Chiswick High Road, London, W4 5YG

🏢 SC BUSINESS SCHOOL LONDON LTD (Company No. 16407505)

UKPRN: 10099961

CPD Provider No.: 20853